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Understand the route. Prepare your documents. Follow the publisher’s next steps.
Report an unsafe consumer product
U.S. Consumer Product Safety Commission · Shared Oregon or applicable federal route
Report a product safety incident through SaferProducts.gov or the CPSC hotline and preserve records for possible investigation.
Where and how to proceed: prepare, file and follow up
Start here: Identify the product and document what happened and the safety concern without creating further exposure to the hazard.
1. Is this for me?
People reporting safety hazards or injuries involving consumer products within CPSC jurisdiction, including Oregon residents.
Service area: Oregon or applicable federal route; confirm venue and agency jurisdiction.
2. What should I prepare?
Some documents may be conditional. Ask about alternatives. Checkmarks are temporary and are not saved or sent.
3. Where and how do I submit?
Read the linked publisher instructions to confirm the receiving office, accepted submission method and current forms. This page has not separately verified those details. A county filter does not decide the correct court or filing location.
- Identify the product and document what happened and the safety concern without creating further exposure to the hazard.
- Use the SaferProducts.gov reporting link from CPSC or call its published hotline.
- Submit the incident details and keep the report information and supporting records.
- If an investigator contacts you, verify credentials through CPSC when needed and provide the requested factual history and records.
- Ask for the investigation assignment number if you later want to request the report; handle refunds or injury compensation through separate appropriate routes.
Timing: Report a suspected hazard promptly. CPSC says an investigator may or may not be assigned because of report volume.
4. What will it cost?
Details to confirm with the provider
Fees and fee-waiver eligibility have not been separately verified for this route. Check the current provider instructions. For a court filing, ask the court about its fee-waiver or deferral forms.
5. What happens after I submit?
Details to confirm with the provider
Keep a copy of what you send and its confirmation or receipt. Ask the receiving office how to track it, when to expect a response and how it will request missing information. These follow-up details have not been separately verified for this route.
6. What if something goes wrong?
Details to confirm with the provider
Read any returned filing, correction request or denial notice promptly. Ask the responsible office for the correction, review or appeal instructions and the deadline that applies to your notice. This guide does not verify a route-specific appeal process.
Language, disability and offline help
Ask the receiving office about language assistance, disability accommodations and an alternative to online submission. Available options have not been separately verified for this route.
This is a federal safety-reporting route, not an individual refund or compensation application. CPSC jurisdiction does not cover every type of product.
Sources and review date
Guidance reviewed 2026-10-11. Read the current publisher instructions before acting.
CPSC: For consumers contacted by a CPSC investigator · web tool extract
Captured evidence SHA-256: 01ebb56b93b485b5889570105f7012ee752abaffef0e9c129d4141ebbcf83074
Choose local help
Confirm the correct court, agency and service area. Each directory includes source dates and limitations.