Recover a hacked email or social-media account Online & Privacy Oregon preparation and procedure guide Source review: 2026-10-11 Scope: Shared Oregon or applicable federal procedure; confirm local requirements Follow the account provider recovery process and secure the account after access is restored. Who this route is for People with suspected account compromise; use specialist safety planning first if account changes could alert an abusive person. Timing and notices Begin recovery promptly after detecting unauthorized access; provider response and recovery requirements vary. Prepare (conditional documents may have alternatives) [ ] Account username and provider [ ] Provider security alerts [ ] Recovery contact information you control [ ] Evidence of unauthorized activity without exposing passwords How to proceed 1. Use a device you reasonably trust; update security software and check for malicious software as the FTC guide describes. 2. Follow the official provider account-recovery instructions linked from the FTC guide. 3. After access is restored, change the password, sign out other devices, enable two-factor authentication and check recovery contacts. 4. Remove unauthorized forwarding rules, review sent or deleted messages and warn contacts about fraudulent messages from the account. Read FTC account recovery steps: https://consumer.ftc.gov/articles/how-recover-your-hacked-email-or-social-media-account?os=wtmbrGj5xBaH Limits: No recovery service can promise success. Do not share passwords or verification codes with purported recovery agents. In an abuse situation, consider whether recovery changes could increase risk. Publisher sources FTC hacked account recovery - exact web tool extraction; direct fetch returned 404 https://consumer.ftc.gov/articles/how-recover-your-hacked-email-or-social-media-account?os=wtmbrGj5xBaH Evidence type: web-tool-extract SHA-256: 2d5f0dcc1398253be32aeb3915ff3e08115a17528c3e39a7f0f6a4a53c2aea25 This site helps you prepare. It does not submit filings, calculate personal deadlines, decide eligibility or replace professional review. A complaint or help request does not pause another case or deadline. Start here Use a device you reasonably trust; update security software and check for malicious software as the FTC guide describes. Where and how to submit Read the linked publisher instructions to confirm the receiving office, accepted submission method and current forms. This page has not separately verified those details. A county filter does not decide the correct court or filing location. https://consumer.ftc.gov/articles/how-recover-your-hacked-email-or-social-media-account?os=wtmbrGj5xBaH What will it cost? Fees and fee-waiver eligibility have not been separately verified for this route. Check the current provider instructions. For a court filing, ask the court about its fee-waiver or deferral forms. After submission Keep a copy of what you send and its confirmation or receipt. Ask the receiving office how to track it, when to expect a response and how it will request missing information. These follow-up details have not been separately verified for this route. Corrections, denials and appeals Read any returned filing, correction request or denial notice promptly. Ask the responsible office for the correction, review or appeal instructions and the deadline that applies to your notice. This guide does not verify a route-specific appeal process. Language, disability and offline help Ask the receiving office about language assistance, disability accommodations and an alternative to online submission. Available options have not been separately verified for this route.